FAQ
How much is shipping?
Free. Every order ships free within the United States.
How long does delivery take?
Orders are processed within 1–2 business days and delivery averages 8 business days after dispatch. Most orders arrive within 7-12 days of purchase.
Will I get tracking?
Yes, a tracking number is emailed to you as soon as your order ships.
Are there any customs or import fees?
No. All duties and taxes are included in the price. You will never be asked to pay anything at delivery.
What is your return policy?
Every order has a 30-day money-back guarantee. In most cases we refund you without requiring you to ship the item back. See our Refund Policy for details.
My item arrived damaged. What now?
Email a photo to hello@aquaunica.com within 7 days of delivery and we will send a free replacement or refund you in full.
What payment methods do you accept?
All major credit and debit cards, plus the express options shown at checkout.
How do I reach you?
hello@aquaunica.com — we reply within 24–48 hours, Monday to Friday.